Privacy Policy

A New Way respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Collection and processing of personal data
Purpose of processing
The personal information you provide to us is collected for legitimate business purposes in order to provide you with the best possible service. Which includes, provide you with information about our services, respond to your inquiries or process your requests, schedule appointments or consultations, marketing initiatives such as newsletters, to improve our website and user experience through analytics, comply with legal obligations. Whenever we process data for these purposes, we will ensure that we always respect rights related to your personal data and take those rights into account.The provision of this information is voluntary. However, if you do not provide the requested information, you may not be able to process your registration or respond to your inquiry or provide information. All information you provide will be held in the strictest confidence.We may collect the following personal data from you (not limited to):
Contact Information: Name, email address, phone number, and company name (if applicable).
Service Preferences: Information about the services you are interested in.
Website Interaction Data: Information about how you use our website, such as IP address, browser type, and cookies.
Communication Data: Messages or inquiries submitted via our forms or emails.
We do not process sensitive personal data unless explicitly required and with your consent.

Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
Performance of a Contract: To deliver services or respond to inquiries.
Legitimate Interests: To improve our services and website.
Consent: For marketing or specific inquiries (when required).
Legal Compliance: To fulfill legal or regulatory requirements.

How We Share Your Data
We do not sell your personal data. However, we may share your data with:
Service Providers: For scheduling data storage, or marketing purposes.
Legal Authorities: If required to comply with legal obligations.All third parties are required to respect the security of your data and use it only for specified purposes.

Links to other sites
A New way website might contain some links to other websites. Please be aware that A New way is not responsible for the privacy practices of other websites/links. This privacy statement applies solely to information collected by A new hay.

User Rights
Under GDPR, you have the following rights:
Access: Request a copy of your data.
Correction: Request to update or correct your data.
Erasure: Request the deletion of your data (“Right to be Forgotten”).
Restriction: Restrict the processing of your data.
Portability: Request to transfer your data to another organization.
Objection: Object to the processing of your data for specific purposes.
To exercise these rights, contact us at jenny@anewway.pt

Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse.

Cookies
Our website uses cookies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings.

International Transfers
While our primary operations are in Portugal, some of our service providers may process your data in other countries. We ensure that such transfers comply with GDPR requirements.

Jurisdiction and Applicable Law.
This Privacy Policy is governed by and construed in accordance with the Portuguese without reference to conflict of laws principles. All disputes arising from or related to our professional relation or to any acts under our privacy policy shall be finally settled under the Rules of Conciliation and Arbitration of the CNPD – Comissão Nacional de Proteção de Dados by one or more Arbitrators appointed in accordance with the said rules. The arbitration venue shall be in Lisboa.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:Email: jenny@anewway.pt


 

Design and Implementation Estúdio Roda